Apartment Reviews
Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
Very satisfied with my experienceBy: Certified Resident
Source: KingsleyCustomer Review
Aviara is almost like the home you want. Everything is near by; shopping, medical, banking needs, relaxation and most of ... all the staff is super number one. Read More about Customer ReviewBy: Joseph D.
Source: KingsleyCustomer Review
The maintenance staff here are all kind, professional and experienced. Dan and Junior are so easy to work with, they treat ... you like part of the family. They are also so great with our pets, they have treats on their carts and they are so great with them when they arrive to handle maintenance requests. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance is excellent. Usually respond with in 2 hours. Always polite and efficient. They greet me and say hi to my cat. ... Office staff friendly and helpful. Read More about Customer ReviewBy: Barbara N.
Source: KingsleyCustomer Review
JUNIOR ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!By: Certified Resident
Source: KingsleyCustomer Review
I love my doggie friendly home at the Windsor. The staff is trustworthy, always readily available in case of an emergency. ... They have quickly resolved any issues raised. The Windsor is a phenomenal location and very beautiful landscaped setting. I love the trails close by and the beach. The Windsor has lots of get together’s. That makes me feel like I am part of a community Kathleen Ausbrook. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I've had a great experience from the moment I went to check the community. The leasing agent was super informative and very ... diligent with my entire moving process. Jenny kept me informed every step of the way and was great on following through with everything that I needed before, during and after moving. So far its been a great experience, the community is always kept super clean, love the amenities, I'm glad I chose this community to call home. Read More about Customer ReviewBy: Angela L.
Source: KingsleyCustomer Review
Dan Shull and his Assistant ( name begins with a K possibly) we’re fast! They completed 3 work orders in less than 1 hour. ... One of the items was a broken microwave. They had it working in less than one hour. I was impressed with the speed in which the work was done. I’ve never had service this quick! They also wore masks and high is important to me -still. Thanks for respecting my needs. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Junior stopped by to take care of my heat and lights, the maintenance team is awesome, thank you Junior and Dan.By: Certified Resident
Source: KingsleyCustomer Review
Very happy with everything hereBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance person Junior does a great job. He is an asset to the community.By: Certified Resident
Source: KingsleyCustomer Review
My experience at WIndsor has been that the residents are mature and mutually respectful, the grounds, landscaping and pathing ... create a relaxing atmosphere, the amenities are clean, lovely and functional, and the staff are helpful, competent and friendly. With a location only 12 minutes from the beach, 30 minutes from San Diego, and 1.5 hours from L.A., and a surrounding community of millionaires tucked away in the Carlsbad hills, you really kind of have to look for a reason to be dissatisfied wiith Windsor at Aviara. Summary: If you complain in the morning about a pea under your 25 mattresses, then you should probably purchase a villa in the South of France, as I'm sure this will not meet your exacting standards. If you're anyone else, however? You never had it so good. Read More about Customer ReviewBy: Thomas S.
Source: KingsleyCustomer Review
Junior is the bestBy: Virginia H.
Source: KingsleyCustomer Review
I am pleased with the overall experience at Windsor. Junior in maintenance has been terrific.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance staff at Windsor at Aviara are responsive and professional.By: John D.
Source: KingsleyCustomer Review
Management responds promptly to requests and maintenance calls in a timely manner. Overall, we’re very happy at the community ... as it’s a secure and safe environment. No issues with parking as there is available spots any time of the day. Neighbors are friendly and the apartments are nice. We’d recommend this community as we’ve had nothing but a positive experience! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
closeness to parks, shopping and other necessities of life.By: Joseph D.
Source: KingsleyCustomer Review
Excellent location, beautiful grounds, well-kept amenities, quiet and friendly community, all are reasons to consider Windsor ... at Aviara. Read More about Customer ReviewBy: Thomas S.
Source: KingsleyCustomer Review
Thank you so much for your speedy and top notch service Mr. June, much appreciated!By: Certified Resident
Source: KingsleyCustomer Review
Excellent maintenance staffBy: Matthew D.
Source: KingsleyCustomer Review
Dan has been fantastic to work with! His communication and work ethic are superior. We're so thankful for him - he went the ... extra mile for us and we're appreciative. His character doesn't go unnoticed. Thanks Dan! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The front office staff is friendly and responsive. Dan is responsive, fixed the issue and clean after. We are very pleased ... with the quality of service. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Love itBy: Tho P.
Source: KingsleyCustomer Review
As always, The entire Windsor at Aviara staff is the best! They are very friendly, professional, kind and considerate. They ... are like family! Read More about Customer ReviewBy: Judy R.
Source: KingsleyCustomer Review
As always, the entire staff was professional, kind, and quick to respond to my maintenance requests. Thank you for all that ... you guys do! Read More about Customer ReviewBy: Ryan M.
Source: KingsleyCustomer Review
Moving to Windsor Apartments was successful for us because of the assistance of the staff. Starting with Jenny, who was the ... rental agent, the process was explained and questions answered quickly. She is friendly and easy to work with. Don and Junior are always right there to fix any kind of maintenance issue I might have. They are prompt, friendly and efficient. It's easy to tell that they know what they are doing and work hard to keep our community at its best. Read More about Customer ReviewBy: Barbara N.
Source: KingsleyCustomer Review
Moving, sight unseen, to an apartment 2000 miles away, can be stressful. However, the staff at Windsor was proactive, reassuring ... and quick to respond to my concerns before, during and after my move. The grounds are beautiful, the apartments clean and cozy, and the neighbors friendly. And the outdoor pool and hot tub area with games and bbq area make me feel like I'm on vacation every time I use them. Read More about Customer ReviewBy: Thomas S.
Source: KingsleyCustomer Review
Junior has done an excellent job staying on top of our maintenance issues. He is always pleasant, courteous and efficient. ... The ladies in the front office are all helpful and wonderful whenever we need any assistance. Read More about Customer ReviewBy: Carol G.
Source: KingsleyCustomer Review
Our sink was leaking and maintenance made it seem like a quick and easy fix! The response time to this request was surprisingly ... quick! Great experience! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Overall a positive experience.By: Certified Resident
Source: KingsleyCustomer Review
Everything is just greatBy: Richard T.
Source: KingsleyCustomer Review
This has been thee best place I've ever lived. I've lived here for a few years now and could not be happier... so much so, ... I have zero plans to move in the foreseeable future :) . The entire Windsor staff is always so nice and supportive. Thank you for all that you guys do! Read More about Customer ReviewBy: Ryan M.
Source: KingsleyCustomer Review
I am enjoying living here and the management and especially Lauren,exceptionally professional and welcoming.By: Certified Resident
Source: KingsleyCustomer Review
Nice community to live in. Nicely kept.By: Certified Resident
Source: KingsleyCustomer Review
Quiet, well kept community. The management and maintenance teams are very pleasant and any issue I've ever had has been quickly ... resolved. Read More about Customer ReviewBy: Audry K.
Source: KingsleyCustomer Review
Beautiful, well kept grounds. Friendly residents and dogs, kind, attentive staff.By: Certified Resident
Source: KingsleyCustomer Review
Jessie, Santo & Margarito are the best!By: Certified Resident
Source: KingsleyCustomer Review
Im always pleasedBy: Certified Resident
Source: KingsleyCustomer Review
Living in this community has been an outstanding experience. The community staff is very professional and always willing ... to provide support. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance is professional, punctual, expedient, and accommodating.By: Lisa D.
Source: KingsleyCustomer Review
Very nice place to live very friendly hereBy: Mary P.
Source: KingsleyCustomer Review
Kudos to Monica, Lauren and Paula for making my leasing and move-in such a wonderful experience, thank you all!By: Certified Resident
Source: KingsleyCustomer Review
Emergency maintenance responded within 10 minutes after office hour. Fixed right away. Thank you.By: Certified Resident
Source: KingsleyCustomer Review
Very good place to liveBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance personal excellent, but not enough of them so they are short in staff , they should have more people available.By: Certified Resident
Source: KingsleyCustomer Review
I really like living in my apartment here. The people who live in this community are friendly. Lauren, the assistant manager, ... has made me feel welcome since I moved here. Jesse, the maintenance manager, is very responsive and skilled. Read More about Customer ReviewBy: Cindy L.
Source: KingsleyCustomer Review
Santos came by to fix a clogged drain and a light bulb. He was very polite and got everything done in 20 mins. Couldn't ask ... for anything more! Thank you. Read More about Customer ReviewBy: Ryan J.
Source: KingsleyCustomer Review
Lauren made this move so easy and stress-free!By: John K.
Source: KingsleyCustomer Review
super place to live for seniors; shopping, parks and medical services.By: Joseph D.
Source: KingsleyCustomer Review
The repairman quickly found the reason why the refrigerator wasn't keeping the right temperature (faulty thermostat).By: Paul M.
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